1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and ANAEDO UNIVERSAL SOLUTIONS LTD (“Company,” “we,” “us,” or “our”) governing your use of the GladNet Smart mobile application (“App”) and related services (“Services”).

By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.

2. Service Description

GladNet Smart is a security camera management application that allows users to:

Connect and manage compatible security cameras

View live video feeds from connected cameras

Receive motion detection alerts and notifications

Access cloud video storage (where applicable)

Configure camera settings and preferences

Scan QR codes for easy camera setup

The Services are provided “as is” and may be modified, updated, or discontinued at any time without prior notice.

3. Eligibility

To use the App, you must:

Be at least 18 years of age or the age of majority in your jurisdiction

Have the legal capacity to enter into a binding agreement

Not be prohibited from using the Services under applicable laws

Provide accurate and complete registration information

If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the App, you must create an account by providing:

A valid email address

A secure password meeting our security requirements

Any additional information requested during registration

You may also register using third-party authentication services (e.g., Google Sign-In).

4.2 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials

All activities that occur under your account

Notifying us immediately of any unauthorized access or security breach

Ensuring your account information remains accurate and up-to-date

4.3 Two-Factor Authentication

We may require additional verification steps (such as email verification codes) to enhance account security. You agree to complete these verification steps when prompted.

5. Device and Camera Requirements

5.1 Compatible Devices

The App requires a compatible smartphone or tablet with:

iOS 15.0 or later, or Android 6.0 or later

Active internet connection (Wi-Fi or mobile data)

Camera access for QR code scanning

Notification permissions for alerts

5.2 Camera Compatibility

The App is designed to work with GladNet-compatible security cameras. We do not guarantee compatibility with third-party devices not explicitly supported.

5.3 Internet Connectivity

A stable internet connection is required for:

Live video streaming

Receiving real-time alerts

Cloud storage access

Remote camera management

We are not responsible for service interruptions caused by your internet service provider or network issues.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the App only for lawful purposes and in accordance with these Terms. You agree to use the App solely for:

Personal or authorized business security monitoring

Managing cameras on property you own or have permission to monitor

Receiving legitimate security alerts and notifications

6.2 Prohibited Activities

You agree NOT to:

Use the App to monitor individuals without their knowledge or consent where required by law

Record or distribute content that violates others’ privacy rights

Use the App for any illegal surveillance activities

Attempt to reverse engineer, decompile, or disassemble the App

Circumvent any security measures or access controls

Transmit viruses, malware, or other harmful code

Interfere with or disrupt the Services or servers

Use automated systems or bots to access the Services

Share your account credentials with unauthorized parties

Resell or redistribute the Services without authorization

Legal Notice: You are solely responsible for complying with all applicable laws regarding video and audio recording in your jurisdiction. Some locations require consent from individuals being recorded. Failure to comply may result in civil or criminal liability.

7. Privacy and Data Collection

7.1 Data We Collect

By using the App, you consent to the collection of:

Account information (email, name, profile picture)

Camera configuration and settings

Video and audio recordings (when enabled)

Device information and usage data

Location data (for camera setup and time zone)

7.2 Data Storage

Your data is stored securely using industry-standard encryption. Video recordings may be stored:

Locally on your camera’s storage device

In the cloud (if you subscribe to cloud storage services)

7.3 Privacy Policy

Our collection, use, and sharing of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Subscriptions and Payments

8.1 Free Services

Basic features of the App are provided free of charge. These include:

Camera setup and management

Live video viewing

Basic motion alerts

8.2 Premium Services

Additional features may require a paid subscription, including:

Cloud video storage

Extended recording history

Advanced alert features

Priority customer support

8.3 Payment Terms

For paid subscriptions:

Payments are processed through the App Store or Google Play

Subscriptions automatically renew unless cancelled

You may cancel at any time through your device’s subscription settings

Refunds are subject to the policies of Apple or Google

8.4 Data Plans

If you purchase data plans through the App:

Data allocations are valid for the specified period

Unused data may not roll over to the next period

Prices are subject to change with notice

9. Intellectual Property

9.1 Ownership

The App, including all content, features, and functionality, is owned by ANAEDO UNIVERSAL SOLUTIONS LTD and is protected by copyright, trademark, and other intellectual property laws.

9.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

9.3 Restrictions

You may not:

Copy, modify, or distribute the App

Create derivative works based on the App

Remove any copyright or proprietary notices

Use our trademarks without written permission

9.4 Your Content

You retain ownership of video recordings and other content you create using the App. By using our cloud services, you grant us a limited license to store and process your content solely to provide the Services.

10. Disclaimers

THE APP AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

Merchantability and fitness for a particular purpose

Uninterrupted or error-free operation

Accuracy or reliability of any information

Security or protection against all threats

10.1 No Security Guarantee

While the App is designed to enhance security monitoring, we do not guarantee:

Prevention of break-ins, theft, or other crimes

Detection of all motion or security events

Continuous availability of live streaming or alerts

That the App will meet your specific security needs

10.2 Third-Party Services

The App may integrate with third-party services. We are not responsible for the availability, accuracy, or content of these services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages

Our total liability shall not exceed the amount you paid for the Services in the 12 months preceding the claim

We are not liable for any loss or damage resulting from unauthorized access to your account

We are not liable for any criminal activity that occurs despite use of the App

12. Indemnification

You agree to indemnify, defend, and hold harmless ANAEDO UNIVERSAL SOLUTIONS LTD, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your use of the App

Your violation of these Terms

Your violation of any third-party rights

Your violation of any applicable laws

Content you record, store, or share using the App

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

Deleting your account through the App settings

Contacting our support team

Uninstalling the App (note: this does not delete your account data)

13.2 Termination by Us

We may suspend or terminate your account if:

You violate these Terms

You engage in fraudulent or illegal activity

You fail to pay for subscription services

We discontinue the Services

13.3 Effect of Termination

Upon termination:

Your right to use the App ceases immediately

We may delete your account data after a reasonable period

Provisions that should survive termination will remain in effect

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted to the App or our website. Your continued use of the App after changes constitutes acceptance of the modified Terms.

For material changes, we will provide notice through:

In-app notifications

Email to your registered address

Prominent notice on our website

15. General Provisions

15.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

Good faith negotiation between the parties

Mediation by a mutually agreed mediator

Binding arbitration or court proceedings as a last resort

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

15.5 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Contact Information

If you have any questions about these Terms, please contact us: